B) Better performance at John Lewis causes challenges to keep managers
Refer to the text
Type of Business
Partnership
partners
JL department store
and Waitrose supermarkets
Number of staff
70,000
owners
Employees and staff
Target market segment
Middle class
2009 profit growth
13%
Pre-tax profit
£ 315
Bonus allocated to staff in 2009
Around 14% of the annual salary